Consumer Protection Act

The indispensable piece of knowledge penned by Dr. Ashok Kumar Jain extensively covers the following topics/ Acts:

1. Introduction
2. Rights of Consumers
3. Consumer Protection Councils
4. Definition of Consumer and Service & Other Important Definitions
5. Unfair Contract/Trade Practices Defective Goods/Deficient Services & Consumer Dispute
6. Remedies: Consumer Disputes Redressal Agencies
7. Mediation
8. Central Consumer Protection Authority
9. Misleading Advertisements and Liability of Endorsers
10. Product Liability
11. Consumer Protection (E-Commerce) Rules, 2020
12. Consumer Protection (Direct Selling) Rules, 2021
13. Remedies under Other Laws and Consumer Act
14. Medical Negligence and Consumer Act
15. Advocates' Liability under Consumer Act